A little help choosing
How do I choose the right bedding size?
Measure the mattress width, length and depth, then compare the listing’s actual measurements for the chosen option. Check what is included in the set.
Does a duvet cover include an insert?
Only if the particular listing says so. A cover, comforter, insert and bedding bundle can contain different components; review the set contents before adding it to your cart.
How do I compare colors, sizes or configurations?
Use the options and measurements on the exact product page. Photographs can look different across screens; available choices are limited to the options actually shown for that item.
What is included with my purchase?
Check the selected product’s description and included-parts information. Accessories pictured in a use scene are included only when the listing says so.
How do I add the correct quantity to my cart?
Select the available product options, use the minus and plus controls or enter a quantity of at least one, then select Add to Cart. Review the selected option and quantity in your cart before continuing.
Where is standard shipping free?
Standard shipping is free, with no minimum order value, to the contiguous 48 United States and the District of Columbia. Alaska, Hawaii, US territories and military addresses are outside the current service area.
When should I expect delivery?
Allow 1–3 business days for order processing and 3–4 business days in transit. The total estimate is 4–7 business days, not an additional time period. Weekends and US public holidays are excluded.
How can I follow a shipment?
Use the dispatch information and carrier tracking supplied for your order. If a link or update is missing, email [email protected] with your order number and the email used at checkout.
What is the return window and who pays postage?
Contact us within 30 calendar days after delivery to request a return. The merchant pays return shipping; obtain the return instructions before sending the parcel. No restocking fee is charged.
What should I do if an item is damaged or incorrect?
For bedding, include the selected size, set contents and the concern you noticed. Keep labels and packaging where possible. Please keep return items clean and dry and avoid washing or altering an item while you decide whether it suits you. This guidance does not remove assistance for a defect or an item that arrived damaged or incorrect. Contact [email protected] with the order number and clear photographs where safe to take them.
When is an approved refund issued?
After the returned item is received, inspection and initiation of an approved refund take 5–7 business days. Refunds are sent to the original payment method; the provider or bank may take additional time to display the credit.
How do I contact Cozybedhome?
Email [email protected] or call +1 (214) 552-7083. Include an order number for an existing purchase. Pay securely through the PayPal option at checkout. Do not send card details by email.
1223 Cherokee DR,Richardson, TX , US
ZIP 75080
+1 (214) 552-7083
[email protected]